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How phbidabet Handles Your Personal Information

This Privacy Policy tells you exactly what personal data we collect when you open an account, make a deposit through GCash, Maya, or InstaPay, and use our platform. We keep this plain and direct so you know your rights and how to exercise them.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access or delete dataClear data retention rulesDirect contact path for privacy requests
phbidabet How phbidabet Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Privacy requests — whether you want to see your stored data, correct it, or ask us to remove it — go through the channels below. We aim to acknowledge your request promptly and follow through within the timeframe required under applicable law. Keep your account details ready when you write in so we can verify your identity before releasing or modifying any records.

Live Chat Open the chat icon from any page while logged in. State your privacy request clearly and our support team will escalate it to the right contact.
Email Support Send your data access, correction or deletion request to our support address. Include your registered account email so we can locate your records.
Account Settings Some data preferences — such as marketing communications — can be adjusted directly from your account settings page without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at phbidabet is built around account-level controls, not just server-side measures. Every login triggers an OTP check sent to your registered mobile number, so access to your account requires something only you hold. Payment data moving through GCash, Maya, and InstaPay channels is encrypted in transit. We review data retention schedules regularly to avoid holding personal information longer than our operational and legal obligations require.

Account Authentication

Every login uses OTP verification sent to your registered number. No one can access your account and its linked payment records without passing that check.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. We do not use third-party advertising cookies.

Data Retention

Account records are kept for the period required under applicable law. Once that period lapses and your account is closed, personal data is scheduled for deletion on a rolling basis.

Third-Party Processors

Payment processors handling GCash, Maya and InstaPay transfers receive only the transaction data they need. They are not permitted to use your information for any other purpose.

Your Privacy Rights — Common Questions

Here are the questions we hear most often about how your data is handled on this platform. If your question is not covered below, reach us through live chat or email and we will respond with the specific answer for your account.

We collect your name, email address, mobile number and identity verification details. Payment method references — such as your GCash or Maya account identifier — are recorded for transaction tracking only.

No. Your GCash or Maya PIN and full wallet login are never visible to us. We record the transaction reference and amount returned by the payment provider's secure channel after a transfer is confirmed.

Yes. Send a data access request through live chat or to our support email. Include your registered account email so we can verify your identity before compiling and sending your records.

Submit a deletion request via email or live chat. We will process it within the timeframe required under applicable law, subject to any retention obligations we must meet for transaction records and legal compliance.

We do not sell or share your personal data with third-party marketers. Data shared with payment processors like InstaPay partners is limited strictly to what is needed to complete your transaction.

Records are retained for the period required under applicable law. After your account is closed and the retention period ends, your personal data is queued for deletion in line with our standard schedule.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.